Frequent Questions

Something unclear? Reach out to [email protected]

What information do I need to share to get started?

All you need is an email. Our goal is not to collect information about you - it is to help you tackle the risks associated with your personal information online.

What other information can I include?

Once you create an account, you have the option to add various names, aliases, phone numbers, addresses, and usernames to further personalize the way Kanary finds and removes risks.

So... how does it work?

Kanary works in three parts. First, we search through our list of 2,000+ social media platforms, data brokers, people search sites, and search results for pages exposing your information to the public. It's like your own personal Google. Second, we estimate the potential harm caused by a site exposing your data. Just your email? Might be low risk. Your email, name, date of birth, address, and family member details? Much more damage can be done. Third, we remove your information from the site exposing it. We do this by automating request and escalation patterns within companies, organizations, and external regulatory bodies.

What sites do you monitor? (Is this better than a Google search?)

Kanary monitors over 2,000 sites, including data brokers, social media pages, hacker forums, and breached databases that are not included in a Google search. We've listed the 50 most common sites exposing information at the end of this page.

How about your removal success rate?

Above 70% for every user of our service. As we find and remove information from thousands of sites, this might change over time. We cannot guarantee information removal but we never stop following up, reporting, and escalating sites that put our users at risk.

How do you secure my information?

First, we never share or sell your personal information. Second, we examine our use of 3rd party software carefully and use it sparingly. This allows us to have full control and understanding of where your information goes and how it's secured. Finally, we give you options for protecting your account with 2FA. You can read about our security and privacy practices here: https://www.thekanary.com/privacy_and_security.

Is there a free trial or free option?

Kanary does not offer a free or trial option at the moment. If you or your community are interested in trying Kanary before joining, please reach out to [email protected]

Why would I get Kanary in addition to my other privacy and security tools?

Kanary is the best way to stay aware and proactive about your unique online identity. Other security tools like dashlane, lastpass, and haveibeepwned don't give you a personalized or proactive view of your privacy risks. They also don't remove risks or help your resolve them.

What about photos and videos?

For now, Kanary only checks for names, phone numbers, addresses, and usernames. We're working on photo and video capability. If this is a priority for you, please let us know.

I have an emergency, what should I do?

We are here to help, but sometimes reporting an emergency to local law enforcement and reaching out to a lawyer is the best call. We compiled a list of pro bono, nonprofit, and government resources in our latest blog post. We also are here to help however we can. If you have specific and urgent needs, please reach out to [email protected]

Which sites should I focus on removing myself from first?

Here are the 50 most common websites Kanary finds publicly exposing personal information.

Last updated: 2020-09-03

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